Pump Audit

We come out, check what could be going wrong, and leave you a report of what we found.

Request a Pump AuditSee a real report

Cost depends on where your site is. We'll go over it before anything gets scheduled.

Rhino Pumps engineer with a clipboard checking a pump room

Scores and findings from a real Pump Audit report.

How it works

  1. 1

    Tell us what's going on

    Fill out the short form. The Rhino rep for your area will call you to set up a visit.

  2. 2

    We come out and check it

    A Rhino Solutions Engineer walks your site and checks each pump: vibration, seals and mounting, flow and head against the pump curve, the motor and controls, and safety.

  3. 3

    You get a report of what we found

    Each pump gets a reliability score and an efficiency score out of 10. Findings are sorted by what needs attention now and what can wait. You get it as a link and a PDF, and we walk you through it.

If you want help fixing what we found, we can do that too. If not, the report is still yours.

What we check on each pump

  • Vibration

    Pump and motor readings, scored by vibration zone.

  • Seals and mounting

    Leaks, alignment, coupling, baseplate and anchors.

  • Hydraulics

    Flow and head checked against the published pump curve.

  • Motor and controls

    Nameplate, temperatures, starter or VFD, and panel condition.

  • Operator input

    Repeat failures, upkeep habits and what downtime costs you.

  • Safety

    Guarding, leaks, and OSHA and environmental risks.

What's in the report

Here is part of a real Pump Audit report from a municipal water pump we checked in September 2026. We took out the customer's name, the site and the serial numbers. The scores, findings and readings are what the customer got.

Pump Audit Report Pump unit #1
Real report
Customer
removed
Application
Municipal water
Audit date
Sept. 2026
Overall risk
High
Reliability4/10
  • Pump vibration Zone C/D
  • Motor vibration Zone C/D
  • Bearing temps normal
  • No seal leakage
  • Abnormal bearing sound
Efficiency2/10
  • Not near BEP
  • Across-the-line start
  • Flow off design (72%)

Urgent: address immediately

  • Pump vibration Zone C/D (0.32 in/s). Remove from service. Inspect for imbalance, misalignment, or bearing failure.
  • Motor vibration Zone C/D (0.33 in/s). Inspect motor bearings and coupling immediately.
  • Abnormal bearing sound. Inspect and replace bearings. Risk of sudden failure.

Recommended improvements

  • Pump is not near its Best Efficiency Point. Consider impeller trim, VFD, or re-sizing.
  • Across-the-line start. A VFD could cut energy costs by 20 to 50%.

Consider for future

  • Actual flow is 72% of rated. Evaluate impeller trim or system adjustments.
Vibration readings, in/s
Horizontal Vertical Axial
Pump .229Zone B .319Zone C/D .321Zone C/D
Motor .228Zone B .331Zone C/D .299Zone C/D

Vibration zones run from A (like new) to D (bad enough to cause damage). End suction pump, 300 HP motor, serial number removed. Flow measured at 1,115 GPM against 1,544 GPM rated. Full reports also include photos and nameplate data for every pump.

When to call us

Pumps usually tell you something is off before they quit. If one of these sounds familiar, it's worth a look.

Why Rhino

Rhino Pumps field crew lowering a pump into a concrete vault

Field crews who pull and set pumps.

Veteran owned.

All pump manufacturers.

We work with all of them to get you exactly what you need.

Rhino Pumps technician working on a pump part in the shop

Our own rebuild and machine shop.

Teardown, machining, balancing and testing in Pleasant Grove, Utah.

Rhino Pumps service trucks and crew lined up, seen from above

Six branches.

Pleasant Grove UT, Phoenix AZ, Caldwell ID, Kirkland WA, Longmont CO and Elko NV.

Pump Audit questions

What is a pump audit?

A pump audit is an on-site check of your pumps. A Rhino Solutions Engineer comes out, looks at each pump for what could be going wrong, and leaves you a report of what we found. We check vibration, seals and mounting, flow and head against the pump curve, the motor and controls, and safety.

How much does a pump audit cost?

It depends on where your site is. Some visits have a charge and some don't. Your Rhino rep will tell you before anything gets scheduled.

How long does a pump audit take?

It depends on the site and how many pumps we check. We'll give you a time when we set up the visit. The report comes after we go through the readings, and we walk you through it.

What do I get after a pump audit?

A report for each pump we checked. It has a reliability score and an efficiency score out of 10, findings sorted by how urgent they are, the readings behind them, and photos and nameplate data. You get it as a link and a PDF.

What pump brands do you check?

Any make. We check the pumps you have, not only the brands we sell.

Where does Rhino Pumps do pump audits?

Utah, Arizona, Idaho, Washington, Colorado and Nevada, from our branches in Pleasant Grove, Phoenix, Caldwell, Kirkland, Longmont and Elko. If your site is somewhere else, ask. We look at those case by case.

Do I have to buy anything after a pump audit?

No. The report is yours to keep. If you want help with what we found, we can quote repairs, parts or upgrades, but that's up to you.

Request a Pump Audit

Fill out the form and use the message box to tell us what's going on. The Rhino rep for your area will call you to set up the visit.

Utah, Arizona, Idaho, Washington, Colorado and Nevada. Somewhere else? Ask. We look at those case by case.

Rather talk it through? Call 801-321-8242.

Every Pump Audit comes with a custom Rhino hat. If your agency has gift rules, tell us and we'll skip it.